Privacy Policy

Effective Date: June 23, 2026. Your privacy and data security are integral to our platform's trust.

1. Data We Collect

We collect information you directly provide to us to configure your account, ensure profile authenticity, and optimize matchmaking. This includes:

  • Account Details: Full name, email address, password, and telephone validation number.
  • Profile Metrics: Date of birth (age requirement 18+ verification), gender, dating/relationship preferences, location settings, values, bio descriptions, and photos.
  • Security Validation: Photo selfie data captured strictly for verification checkmarks. This biometric selfie data is parsed temporarily to confirm matches and is not stored permanently.
  • User Interactions: Communications, blocks, reports, and contact support forms.

2. How We Use Your Data

We process your information based on legal parameters under GDPR. Uses include:

  • Operating matches, chats, and connecting compatibility lists.
  • Providing profile verification badges and removing catfish or fraudulent setups.
  • Responding to customer support queries and safety reports.
  • Monitoring and investigating suspicious, commercial, or prohibited activities to protect our members.
  • Analyzing system statistics to improve site navigation speed and performance.

3. Cookies and Tracking

We utilize standard browser cookies. Some are essential for maintaining active login sessions and securing inputs, while others analyze site performance. You can manage your preferences at any time. For more information, please see our Cookie Policy.

4. User Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), members residing in the European Economic Area (EEA) have distinct rights:

  • Right of Access: Request a copy of all personal data we store associated with your profile.
  • Right to Rectification: Edit or update inaccurate records in your account settings.
  • Right to Erasure (Right to be Forgotten): Permanently wipe your records. You can initiate this instantly on our Account Deletion Page.
  • Right to Restrict or Object: Restrict how we analyze or process your profile parameters.
  • Right to Portability: Obtain a structured copy of your details to transmit elsewhere.

5. Account Deletion and Data Retention

We do not retain your dating records indefinitely. When you delete your account, your profile status is set to deleted, and all linked personal files (photos, match histories, and direct chats) are permanently wiped from our live database. Standard system backups retain encrypted histories for a maximum of 30 days solely for disaster recovery purposes before final deletion.

6. Contact Our Data Protection Officer

If you have questions regarding this Privacy Policy, your legal rights, or data handling protocols, contact us directly at privacy@connectsphere.com or view our Contact Us page.